Our reports cover all-things mobile and unified communications. Including; mobile marketing and advertising, A2P messaging/OTT messaging, customer experience, BSS, mobile commerce, payments, mobile consumer engagement and loyalty strategies, and unifed communications, to name a few.

Our analysts have the knowledge, expertise, contacts, and know-how to  create outstanding reports. 

Click here for case studies of our work, and here to read what our clients say about our work

Latest Reports:

Click on the menu to the right for downloads by topic, or browse some recent examples of our work below.




Defining the Mobile Cloud: Infusing Mobility throughout the Modern Enterprise (September 2016)

One of the largest multi-national research projects undertaken into the enterprise. How enterprises should shape their unified communications strategy based on consumer usage and behaviour. Download here



PPP AMR 1516 


Annual Market Review 2015-16; PRS market outlook 2016-17 (July 2016)

Combining extensive consumer research with over 50 in-depth industry interviews, to provide a deep understanding of the Premium Rate Services (PRS) market. The report has created a benchmark KPIs for both the regulator and industry alike. Download here



Mobile Customer Experience report 2016



The Mobile Customer Experience Report 2016 (April 2016)

An update to The Mobile Customer Experience Report 2013 for Textlocal, this report explores the changing shape of the mobile market, and key business and consumer trends in mobile messaging. Download here







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