How Does Promotional SMS Work?
Kate Jones2024-02-20T16:21:40+00:00To maintain a relationship with your customers, regularly keeping in touch with them is one of the best things you can do. And since pretty much everyone nowadays has a [...]
SMS for Business Customer Service: The Ultimate Guide
Kate Jones2024-03-12T18:13:20+00:00What Is SMS for Business Customer Service? In short, SMS messaging for business customer service is the process of using text messages to communicate directly with customers. The majority of [...]
How Does WhatsApp Business Work?
Kate Jones2024-01-02T18:02:59+00:00WhatsApp business works in the same manner of the standard version of WhatsApp, which has over 2.5 billion active users, however it is purely meant for business. Instead of connecting [...]
What Is Rich Business Messaging?
Kate Jones2024-01-02T18:03:02+00:00Rich business messaging (RBM) is a messaging platform which allows businesses to engage with their customers relating to customer service, transactions, and other matters. It is delivered to users through [...]
CPaaS; Technology Of The Future?
Kate Jones2024-02-18T14:12:33+00:00As companies seek closer contact with their customers and move towards the cloud, more and more enterprises are on the hunt for a single platform to manage all of their [...]